Quick Eligibility Check
Answer these simple questions to see if you have a valid claim.
Do you live in a property within England and Wales?
Unfortunately you can't claim
Based on your answers, you do not currently qualify for a housing disrepair claim.
Start reporting your issues
You should start reporting the disrepair issues to your landlord. Once you have reported them and given your landlord a reasonable time to respond, you may have a valid claim in the future.
Learn Your RightsPrivate Landlord
Unfortunately we can only assist tenants renting from a council or housing association. If you rent from a private landlord, you may need to seek legal advice from a different provider.
Return HomeWhat Makes You Eligible?
Council or Housing Association Tenant
You must be renting from a council or housing association to qualify for our No Win, No Fee service.
Issues Reported
You must have reported the disrepair issues to your landlord in writing.
Reasonable Time Passed
Your landlord has had a reasonable amount of time to complete the repairs but hasn't done so.
Legal Standing
You have the legal right to claim compensation for disrepair that affects your living conditions.